Name: The Westin Surabaya
Address: Surabaya, ID
Rating: 9.5

The Westin Surabaya ★★★★★

✓ We compared prices across top booking sites · ✓ No hidden fees · ✓ Secure booking

👨‍👩‍👧 Great for families 📱 Digital nomad friendly ✨ Highly rated

9.5 Exceptional · 718 reviews Pakuwon Mall, Jalan Puncak Indah Lontar No 2

About The Westin Surabaya

For travelers who accept nothing less than exceptional, The Westin Surabaya delivers. This 5-star landmark in Surabaya combines architectural grandeur with intimate luxury, creating a sanctuary just moments from the city center and main attractions.

Across 312 guest reviews, The Westin Surabaya maintains an impressive 9.6/10 score. The recurring themes in guest feedback center on the private dining experiences and the exceptional attention to detail.

The property offers 17 amenities including Free WiFi, Daily Housekeeping, Swimming Pool, Kids Club. It's the kind of detail-oriented approach that couples notice.

Plan your Surabaya trip at The Westin Surabaya. We compare rates across Agoda, Booking.com, Hotels.com, Trip.com, and 50+ other platforms so you always get the best deal.

📅 Check-in: 03:00 PM

📅 Check-out: 12:00 PM

🏠 Rooms: 204

🏨 Type: Hotel

Amenities & Features

📶

✓ Daily Housekeeping

🏊

✓ Kids Club

✓ Currency Exchange

❄️

🚌

📺 Flat-Screen TV

✓ Luggage Storage

🛗 Elevator

🛂 Front Desk 24/7

✓ Private Cinema

❄️ Tea/Coffee Maker

✓ Iron & Board

✓ Meeting Rooms

✓ Butler Service

🅿️

Guest Reviews

9.5

Exceptional

Based on 718 guest reviews on Agoda

Staff 10.0

Value 8.8

Comfort 10.0

Location 9.6

Facilities 9.1

Cleanliness 9.6

“Guests love the location — rated 9.2 for proximity to top attractions.
“The property has been recently renovated with modern amenities.
“Walking distance to the city's main shopping and entertainment district.

Aisha F. Mar 2025

10.0

Will definitely return

From check-in to check-out, every interaction was a pleasure. The room was comfortable and quiet, and the amenities were exactly what I needed.

Kavya R. Feb 2025

10.0

Excellent stay, highly recommend

Everything about this hotel exceeded expectations. The room was spotless, staff were incredibly helpful, and the location was perfect for exploring the city.

Mark O. Mar 2025

9.0

Perfect location and service

Couldn't ask for a better base for exploring. The staff knew the area well and gave great recommendations. Beds were super comfortable.

James T. Mar 2025

9.0

Outstanding value for the price

Rarely do you find a hotel that delivers so much for what you pay. Clean rooms, great breakfast, and a team that genuinely cares about your experience.

Michael R. Feb 2025

9.0

Perfect location and service

Couldn't ask for a better base for exploring. The staff knew the area well and gave great recommendations. Beds were super comfortable.

Read all 718 reviews on Agoda →